Vice President of Customer Experience at Emirates Skywards since January 2015, United Arab Emirates. She held several positions at Emirates Airlines , including: Vice President of Commercial Operations at the subsidiary Emirates Holidays Company between 2007 and 2014, Director of the company in Jordan between 1998 and 2007, Commercial Director between 1994 and 1998, and Credit Cards Officer at Citi Bank during 1994. She obtained a Bachelor’s degree in Accounting in 1994 from the United Arab Emirates University.