Salem Mohammed Ali Bin Ali

Salem Mohammed Ali Bin Ali

Director of Customer Happiness Department at the General Directorate of Residency and Foreigners Affairs in Dubai with the rank of Major since 2014, United Arab Emirates
Name in Arabic:
سالم محمد علي بن علي
Date of Birth: 30 November 1979 ( 47 Year)
Nationality: Emirati
Country of Residence: United Arab Emirates

Salem Mohammed Ali Bin Ali's Bio

Provided by Manhom
Director of Customer Happiness Department at the General Directorate of Residency and Foreigners Affairs in Dubai with the rank of Major since 2014, United Arab Emirates.

He has been the CEO of Happiness and Quality of Life at the General Directorate of Residency and Foreigners Affairs in Dubai since 2018. He also holds several positions in the department, including: the department’s representative as a Happiness Champion within the Happiness Champions Program in Smart Dubai, the main coordinator of the Expo 2020 team since 2018, the leader of the Global Star System Team for Classifying Services since 2015, and a member of the smart application team for the services of the General Directorate of Residency and Foreigners Affairs in Dubai since 2015. He has been working at the General Directorate of Residency and Foreigners Affairs in Dubai since 1999.

He is also an internationally accredited lecturer from the Emirates Academy of Hospitality Management, and a certified trainer from the UAE Government Leadership Program and Etisalat Academy.

He served as the Director of Bur Dubai Branch at the General Directorate of Residency and Foreigners Affairs in Dubai between 2012 and 2014, Head of the Residency and Foreigners Affairs Department at the Dubai International Financial Centre and Deputy Director of the Bin Sougat Centre between 2005 and 2007. He worked at the Dubai Airport Free Zone as a transit visa supervisor between 1999 and 2005. He was also a representative and member of the New Visa System Committee in 2013, and Chairman of the General Directorate of Residency and Foreigners Affairs Committee at the Global Village in Dubai between 2010 and 2011.

In 2017, he was selected as the “Happiness Champion” at the General Directorate of Residency and Foreigners Affairs in Dubai, and won the “Dubai Government Excellence Award” for the Creative Employee category in 2016.

He holds a Bachelor’s degree in Computing and Information Systems in 2006 from the University of Dubai in the UAE, a Professional Diploma in Corporate Happiness in 2017 from Rochester Institute of Technology in Dubai, and a graduate of the Creative Leadership Course in 2015 from The Gifted Academy in the United Kingdom.
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