Director of the Department of Customer Happiness Centers at the Ministry of Education , United Arab Emirates. He served as Director of the Institutional Excellence Department in the Ministry of Education , Deputy Director of the Institutional Excellence Department in the Ministry of Health and Community Protection between 2009 and 2010, and Director of the Public Relations Department in the same Ministry between 2007 and 2009. He was also head of the public relations department at “ Al Baraha Hospital ” in Dubai, which is known today as “Kuwait Hospital” between 2001 and 2007, and responsible for marketing and sales at both “Al Jeel Capital Company.” He also worked in the marketing and sales unit at the “UAE Armed Forces.” United Arab Emirates” between 1994 and 1999. He holds a Bachelor’s degree in Media and Public Relations in 1994 from Ajman University .